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WARRANTY & RETURNS

Terms & Conditions

Provision of goods and services is strictly subject to the acceptance of these terms and conditions and unless notified of non-acceptance in writing the Customer is deemed to have accepted these terms and conditions

1. Definitions

1.1 "Seller" means Solis Limited

1.2 "Customer" means the person, authorized agent or legal entity described in the application, or stated on the invoice or order form, buying goods and/or services from Solis Limited.

1.3 “Delivery” means delivery of the Goods from the Seller to the Customer.

1.4 “Goods” has the same meaning as section 2 of the Sale of Goods Act 1908 and is any goods provided by the seller to the customer.

1.5 "Services" shall mean all services supplied by the seller to the customer and includes any recommendations or advice.

1.6 "Price" shall mean the purchase price of the goods and any other costs payable to the seller by the customer as agreed between the Seller and the Customer subject to clause 3.

2. Acceptance

2.1 The Customer is taken to have accepted and are immediately bound by these Terms if the Customer accesses or uses any part of our website and again when the Customer places an order for Goods and/or the Customer accepts Delivery.

2.2 The Terms may only be amended with the Seller’s consent in writing and shall prevail to the extent of any inconsistency with any other document or agreement between the Customer and Seller.

2.3 No agent or representative of the seller is permitted to make any such agreements, representations, conditions or warranties not expressly confirmed by the seller in writing.

3. Price and Payment

3.1 At the Seller’s sole discretion the Price shall be that indicatedon the invoice provided by the Supplier to the Customer.

3.2 The Supplier reserves the right to vary the Price as a result of increases beyond the Supplier’s reasonable control in the >costs of materials or labour, or due to fluctuations in currency exchange rates.

3.3 Time for payment of the Goods being of the essence, the Price will be payable by the Customer on the date of the order being placed online.

3.4 Payment is to be made by electronic/on-line banking, credit card (plus a surcharge of up to 2 and a half percent (2.5%) of the Price), or by any other method as agreed to between the Customer and Supplier.

3.5 Unless otherwise stated the Price does not include GST. In addition to the Price the Customer must pay to the Seller an amount equal to any GST the Seller must pay for any provision of Goods supplied by the Seller under this contract or any other agreement. In addition the Customer must pay any other taxes and duties that may be applicable in addition to the Price, except where they are expressly included in the Price.

4. Default

4.1 Where the customer is in default under these terms and conditions, or any other contract between the customer and the seller, the seller may:
(a) Demand payment of all or part of any sums whether due or not; and/or
(b) Require security for such obligations to its full satisfaction before any further supplies are made to the customer; and/or
(c) Withhold without notice goods or services ordered by the customer; and/or
(d) Charge interest pursuant to clause 5.5; and/or
(e) Cancel this or any other contract between the parties without prejudice to any rights of the seller to recover outstanding monies.

4.2 Without prejudice to its other remedies, the seller shall be entitled to cancel this and any other contract for goods or services with the customer in the following circumstances:
(a) If the customer becomes insolvent or is adjudicated bankrupt; or
(b) If a receiver is appointed in respect of the assets of the customer; or
(c) If the customer no longer carries on business or threatens to cease carrying on business; or
(d) If an arrangement with the customer’s creditors is made or is likely to be made; or
(e) If the ownership or effective control of the customer is transferred or the nature of the customer’s business is materially altered.

5. Risk and Delivery

5.1 The goods remain at the sellers risk until the delivery to the customer, but when title passes to the customer the goods are at the customers risk no matter if delivery has been made or not and the seller to the maximum extent permitted by law excludes all responsibility and liability for the goods at that time under any theory of law or cause of action whatsoever and howsoever arising including, without limitation, in negligence.

5.2 Delivery of goods shall be deemed complete when the seller gives possession of the goods for delivery to the customer, or possession of the goods is given to a general carrier, for delivery to the customer, or the general carrier delivers the Goods to the Customer’s nominated address, even if the Customer is not present at the address.

5.3 At the Seller’s sole discretion, the cost of Delivery is either included in, or in addition to the Price.

5.4 Dates given for provision of goods and/or services are stated in good faith but are not to be treated as a condition of sale. If the delivery of the goods or services is delayed for any reason whatsoever, the seller shall not be responsible or liable in any way to the customer or any other party for loss sustained due to such delay. Delay installation or failure to deliver by a set date does not entitle the customer to cancel any order or part thereof.

5.4 The seller shall not be liable to the customer for damage or loss due to failure by the seller to deliver the goods promptly or at all.

6. Title

6.1 Title in the goods passes to the customer when the customer has made payment in full for all goods supplied by the seller.

6.2 The customer gives necessary authority to the seller to enter any premises occupied by the customer, at any reasonable time, to remove any goods not paid for in full by the customer. The seller shall not be liable for damages, costs or expenses or any other losses suffered by the customer as a result of this action.

7. Non Waiver

7.1 Failure by the seller to enforce any of the terms & conditions contained in this contract shall not be deemed to be a waiver of any of the rights the seller has in this contract and is not liable for any indirect loss or expense to the customer.

8. Force Majeure

8.1 The seller shall not be liable for failure or delay to perform its obligations if the delay or failure is beyond its control.

9. Disputes

9.1 No claim relating to Services will be considered unless made within fourteen (14) days of delivery.

9.2 Immediate reports of claims can result in a quick and satisfactory resolution

10. Jurisdiction

10.1 The contract shall in all respects be deemed to be a contract made in New Zealand and the validity, construction and performance of the contract shall be governed by New Zealand law.

11. Personal Property Securities Act 1999

11.1 The customer agrees that the provisions of this clause constitute a Security Interest in Personal Property (as those terms are defined in the Personal Property Securities Act 1999 (“PPSA”)) in respect of which the seller may register a financing statement on the Personal Property Securities Register.

11.2 The customer hereby waives its rights contained in sections 116, 119, 120(2), 121, 125, 126, 127, 129, 131, and 132 of the PPSA.

11.3 The Customer grants to the Seller a security interest in all present and after acquired goods and their proceeds.

11.4 On the request of the Seller the Customer shall promptly execute any documents and do anything else required by the Seller to ensure that the security interest created under this agreement constitutes a first ranking perfected security interest over the goods and their proceeds including providing any information the Seller reasonably requires to complete a financing statement or a financing change statement. The Customer waives any right to receive a copy of a verification statement under the Personal Property Securities Act 1999.

11.5 The Customer will pay to the Seller all costs, expenses and other charges incurred, expended or payable by the Seller in relation to the filing of a financing statement or a financing change statement in connection with these terms and conditions.

12. Assignment

12.1 The customer shall not assign all or any of its rights or obligations under this contract without the written consent of the seller.

13. Cancellation

13.1 The seller may cancel these terms and conditions or cancel delivery of goods and services at any time before the goods are delivered by giving written notice. The seller shall not be liable for any loss or damage arising from such cancellation.

13.2 The customer may cancel delivery of goods at the seller’s sole discretion and will be liable for any costs incurred by the seller.

14. Limitation of liability

14.1 The seller shall not be liable for any loss of profits, or any consequential indirect loss, or damage of any kind arising directly or indirectly from any breach of the seller’s obligation under this contract or in tort.

14.2 Where the seller is liable to the customer, the maximum cost of any liability shall not in any circumstances exceed the value of the goods or services provided by the seller to the customer.

14.3 The seller shall have no liability whatsoever for claims if: (a) The goods are installed or fitted by unqualified trades people; (b) The goods or services are in any way adapted to a use for which they are not specifically intended; or (c) The goods are added to or repaired using components not recommended or approved by the manufacturer of the Services.

15. Miscellaneous

15.1 If any of these terms and conditions is held by a Court to be ineffective by virtue of illegality or otherwise, then such condition, or part of it, shall be severed from all other conditions without affecting the validity or enforceability of all other conditions or part of them.

15.2 The customer may not claim any counter claim or set-off against any payments due by it to the seller.

15.3 The seller may license or sub-contract all or any part of its rights and obligations without the customer’s consent.

15.4 The seller reserves the right to review and change these terms and conditions at any time and will notify the customer of this in writing at which time the changes will take effect.

16. Warranty

16.1 The seller makes no warranty or representations as to the state, quality or fitness of the goods for any purpose and no such warranty shall be implied. For the avoidance of doubt, no warranty shall be implied by the description of the goods on the face of this form or by the provision of any information relating to the proper operation or maintenance of the goods. For the avoidance of doubt the customer expressly acknowledges that the Sales of Goods Act 1908 does not apply.

16.2 Where the manufacturer of goods offers a warranty in respect of those goods the customer expressly acknowledges and accepts that the warranty is provided by, and honoured by the manufacturer at its sole discretion. The customer indemnifies the seller against any liability, consequential or indirect loss arising from the manufacturer failing or refusing to honour the warranty.

16.3 The seller shall take all reasonable steps to ensure the benefits of the warranty flow to the customer, however the customer expressly acknowledges that it is their sole responsibility to ensure the terms of the manufacturers warranty (if any) are complied with.

16.4 Subject to the exclusion of liability in clause 16.3 above, the customer acknowledges that the seller shall be under no liability whatsoever except for the express conditions as detailed and stipulated in the manufacturers warranty.

17. Consumer Guarantees Act 1993

17.1 The guarantees contained in the Consumer Guarantees Act 1993 are excluded where the customer acquires goods or services from the seller for the purposes of a business.

17.2 If the customer on sells the goods to a third party, the customer agrees to indemnify the seller for any losses incurred due to third party claims against the seller.

18. Miscellaneous

18.1 If any of these terms and conditions is held by a Court to be ineffective by virtue of illegality or otherwise, then such condition, or part of it, shall be severed from all other conditions without affecting the validity or enforceability of all other conditions or part of them.

18.2 The customer may not claim any counter claim or set-off against any payments due by it to the seller.

18.3 The seller may license or sub-contract all or any part of the rights and obligations without the customer’s consent.

18.4 The seller reserves the right to review and change these terms and conditions at any time and will notify the customer of this in writing at which time the changes will take effect.

18.5 The customer warrants that it has the power to enter into this contract and has obtained all necessary authorisations to allow it to do so.

19. Acknowledgement

19.1 The Client acknowledges that it has received a copy of these terms of trade. Acceptance of a quote, placement of an order, whether by signature, email or other form of acceptance, including verbal acceptance, deems that the Client accepts these terms of trade issued by the Company. The Client further acknowledges that it has been advised it should seek independent legal advice before signing this agreement, this is the Client responsibility alone and if this advice is not taken then the Client acknowledges that it has waived this right.