WARRANTY & RETURNS

PRIVACY AND LEGAL REQUIREMENTS

Solis Limited understands that your privacy is important to you and is committed to respecting the privacy of your personal information. This privacy policy sets out Solis Limited’s policies relating to the collection and use of your personal information and discloses the company’s privacy practices including what type of information is gathered, how information is used, and with whom information is shared. This privacy policy explains in general terms how Solis Limited protects the privacy of your personal information under the Consumers Privacy Act. Solis Limited may amend this policy from time to time as our business requirements or legislations changes.

THE INFORMATION WE COLLECT:

We collect personal information from you, including information about your:
 name
 address
 email address

Some information will automatically be collected when you browse our website. This includes:
 IP address of the device
 date and time of access
 duration of the visit
 websites browsed
 amount of data downloaded and upload during visit

Any personal information collected by Solis Limited will only:
 Be collected by lawful and fair means.
 Be used for a lawful purpose.
 Be collected with your consent.

USE OF PERSONAL INFORMATION

As set out in accordance with this privacy policy, Solis Limited will only use the personal information we collect for the main purpose(s) for which it was disclosed at the time of collection and where you have consented to the use or disclosure. Generally, we will use and disclose your personal information for the following purposes:
 To establish and maintain your relationship as a customer
 To provide the service(s) you have requested from Solis Limited
 To answer your enquiry
 To register you for events, or competitions
 For direct marketing of products or services and to keep you informed of new products and other updates.

If we contact you in this way without obtaining your prior consent, we will provide you with the opportunity to decline further marketing communications.

CONSENT

We obtain most of your personal information when you deal with us directly, and visit our website, or when you contact as in person. As we are required by law to obtain your consent to the collection of “sensitive information” we will assume that you have consented to the collection of all information, which is provided to us by you in use in accordance with this policy, unless you tell us otherwise.

LINKS

The Solis Limited website contains links to other sites which may be of interest to you. Linked websites are responsible for their own privacy practices and you should check those websites for their respective privacy statement. Solis Limited is not responsible for the privacy practices or the content of such websites.

SHOPIFY

Our online store is hosted by Shopify Inc. This service provides the online e-commerce platform to sell products and services to our customers. No credit card details are collected or stored by Solis Limited. Credit card details are collected by Shopify Inc for the purpose of payment. Shopfiy Inc have their own privacy policy which you should read before entering any personal information. Please see here – https://www.shopify.com/legal/privacy

THIRD PARTY DISCLOSURE

Solis Limited will not use, or disclose to a third party, your personal information without your prior consent unless that disclosure is in connection with one of the purposes for which the information was obtained, or is directly related to those purposes. Solis Limited reserves the right to disclose your personal information without your permission if they believe it is necessary to satisfy any law, regulation or legal request, to cooperate in any law enforcement investigation or an investigation of public safety, to prevent or lessen serious threat to public health, public safety or any individual. You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us via the Feedback button on our App.

ENQUIRIES

You may ask to see any personal information held by Solis Limited and it will be provided to you within a reasonable time, as long as such information exists and can be readily retrieved. You may also ask Solis Limited to correct any of your personal information that is incorrect. For all enquiries regarding information collected and stored, you may contact Solis Limited: orders@solis.nz
Goal Zero
2 Sir Tim Wallace Drive
Wanaka 9382 New Zealand

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